Refund policy

Refund & Return Policy

All Sales Are Final

Due to the limited nature of our drops and made-to-order process, we do not offer refunds, returns, or exchanges unless the item you received is damaged or incorrect.

Please read all product descriptions carefully before purchasing. Sizing, fabric details, and fit recommendations are clearly listed on each product page to help you order with confidence.

Damaged or Incorrect Items

If you received a damaged item or the wrong product, please contact us within 3 days of delivery at contact1veilclothing@gmail.com. Include the following:

• Your order number
• Clear photos of the item (showing the damage or incorrect item)
• A brief description of the issue

Once verified, we’ll send a replacement (if available) or issue store credit.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. If this happens, please file a claim directly with the shipping carrier.

Order Cancellations

Orders cannot be canceled once placed. All sales are final, so please double-check your information before checking out.
Need Help?

If you have any concerns, feel free to reach out to us at contact1veilclothing@gmail.com. We’ll always do our best to support you.