Shipping policy


 

 

Shipping Policy

 

Last updated: 7/24/2025

At Veil, we work hard to get your gear to you safely and on time. Every piece is made with intention, so we ask for a little patience as we package and ship your order.

 

 

 

Processing Time

 

All orders are processed within 3–7 business days after you place your order. This does not include weekends or holidays.

During drops, sales, or high-volume periods, processing times may be slightly delayed — we’re a small team doing it all in-house.

 

 

 

Shipping Time

 

Once shipped, you’ll receive a tracking number via email.

Shipping Method

Estimated Delivery Time

US Standard Shipping

3–7 business days

International Shipping

7–21 business days (varies by country)

Note: Shipping times may vary based on your location and carrier delays.

 

 

 

Shipping Rates

 

Shipping costs are calculated at checkout based on your location and selected shipping method.

 

 

 

Lost or Stolen Packages

 

We are not responsible for lost or stolen packages once marked as “Delivered” by the carrier. Please contact your local post office or shipping provider to file a claim.

If your package is lost in transit and has not been marked as delivered, reach out to us at contact1veilclothing@gmail.com and we’ll try to help you locate it.

International Orders

  • All duties, customs, and taxes are the responsibility of the buyer.
  • Delays due to customs are out of our control.
  • We don’t offer international returns at this time.

 

 

 

Wrong Address Disclaimer

 

Please double-check your address at checkout. We’re not responsible for orders shipped to incorrect addresses. If you notice a mistake, email us ASAP at contact1veilclothing@gmail.com if it hasn’t shipped yet, we’ll try to fix it.

 

 

 

Need Help?

 

Email us at contact1veilclothing@gmail.com with any questions about shipping or your order. We’ve got you.